Guidance and Q&As

The Clinical Trials Information System (CTIS) supports the business processes of clinical trial sponsors and national regulators throughout the lifecycle of a clinical trial, via secure workspaces. On this page you will find some basic questions about the use of CTIS.

About CTIS

The Clinical Trials Information System (CTIS) is the online system for the regulatory submission, authorisation and supervision of clinical trials in the European Union and the European Economic Area.

You can find more information on CTIS on our About page

If you are a clinical trial sponsor, you will need to use the Clinical Trials Information System (CTIS) to submit clinical trial applications in the European Union and the European Economic Area, but you can make use of a transition period.

From 31 January 2022 to 31 January 2023, sponsors can choose whether to submit initial clinical trial applications through CTIS or under the Clinical Trials Directive.

Sponsors must submit initial clinical trial applications from 31 January 2023 under the Clinical Trials Regulation through CTIS. In addition, sponsors must transfer any ongoing trials started under the Clinical Trials Directive to CTIS by 31 January 2025.

If you work for a Member State organisation, please check with your Member State Master Trainer about whether you should use CTIS.

The Clinical Trials Information System (CTIS) is structured in two restricted and secured workspaces (sponsor workspace and authority workspace) and a public website.

Access to the secured CTIS workspaces is possible for any user that has obtained a valid EMA account (for any application managed by the EMA, e.g. SPOR, IRIS, EudraVigilance). If users do not have an EMA account, they will have to register through the self-registration process described below.

The sponsor workspace is accessible to sponsor users (industry and academia) and marketing authorisation applicants. The authority workspace is accessible to Member States' national competent authorities, ethics committees, the European Commission, and the European Medicines Agency (EMA). Access to the public website is possible for any user without the need for registration.

Register your organisation

If your organisation is registered in EMA’s Organisation Management Service (OMS), you can retrieve its details in CTIS to populate applications for clinical trials or your personal profile. If your organisation is not registered yet in the OMS, you should register it via the SPOR data management services first.

Guidance is available on the SPOR website under OMS: Documents.

 

Choose user-management approach

Sponsors who are new to CTIS should choose between two user-management approaches: organisation-centric or trial-centric.

The organisation-centric approach is designed for sponsors who run clinical trials on a regular basis. It enables the organisation to appoint one or more high-level administrator users to maintain oversight of the roles and access levels of all [CTIS] users within their organisation. In order to follow this approach, your organisation needs to register a high-level administrator user via the EMA Account Management portal.

The trial-centric approach is designed for sponsors who only run clinical trials on an ad-hoc basis. It is the default user-management approach is [CTIS], and is applied automatically when the organisation does not have a registered high-level administrator. Following this approach, user roles and access levels are defined at trial level by the user who creates the initial application.

For more information, see our materials available online:

 

Register your investigational medicinal products

For newly developed medicines that have not been studied in clinical trials before or authorised in the EU, sponsors need to submit medicine-related information into EMA’s Extended EudraVigilance medicinal product dictionary (XEVMPD).

Guidance on how to register investigational products on EMA’s website

Clinical trials

The information provided for a clinical trial can be submitted in one or more languages. Data and documents can be provided in all the official languages of the European Union (EU). Certain countries in the EU or the Economic European Area (EEA) may require that data is provided in a commonly understood language in the medical field, such as English, or in national language, as provided for in Article 26 of the Clinical Trial Regulation.

A key goal of the Clinical Trials Regulation is transparency for clinical trials data.

All information submitted to CTIS will be made public, unless it is found necessary not to publish it to protect:

  • Personal data
  • Commercially confidential information, in particular the marketing-authorisation status of a medicine, unless there is an overriding public interest
  • Confidential communication between EU/EEA regulators during the assessment
  • Supervision of clinical trials by EU/EEA regulators

Find out more about what information is available

Please consult Eudralex volume 10 – clinical trials guidelines, which includes the questions and answers document on the Clinical Trials Regulation, for more information and guidance related to the Clinical Trials Regulation.

Please contact the European Union Member State(s) or the European Economic Area country concerned for your clinical trial application for general guidance on clinical trial assessment processes/decision criteria.

To find the regulatory authority for medicines for human use (also known as national competent authority, or NCA) of a European Union Member State or a European Economic Area, we refer you to the overview on the European Medicines Agency’s (EMA) website.

View national competent authorities

Guidance

You can find relevant links to training, guidance and reference material on our training page.

Go to the training page

In general, good internet connectivity, some system requirements and some other recommendations which we have listed for you:

Technical requirements for optimal use of CTIS

Technical support

We recommend you consult our training and guidance to troubleshoot issues with the Clinical Trials Information System (CTIS). If answers cannot be found in these materials, users can make use of the User support service.

Our online modular training programme includes tailored questions and answers (FAQs). We also provide support and reference material to help you work with CTIS.

Support and training

icon to represent training
Training on using CTIS

If you cannot find an answer to your question here, please consult our training and supporting materials on how to use CTIS.

User support service

If you cannot find an answer to your question in the guidance and Q&As, please contact the User support service.

icon representing system releases and outages
Website outages and system releases

See when this website and CTIS will be unavailable due to maintenance and upgrades, as well as an overview of system releases.